Challenges – and opportunities – in the travel industry
Long queues, delayed and canceled flights, staff shortages, inflation and fears of another variant of the virus – all of this is putting the brakes on a full recovery for the travel and hospitality industry. And yet, airports are teeming with eager travelers taking trips – personal and business – during the summer months, even if the experience doesn’t quite feel like 2019 yet.
“Airlines are always experiencing staffing shortages,” says Ellen Overcast, vacation specialist at Main Street Getaways, a Dream Vacations franchise in Kutztown, Pennsylvania. “I recommend traveling a day earlier, especially if it’s for an event like a wedding or a business meeting. Otherwise, leave as early as possible in the morning.
Meanwhile, Dr. Jan Louise Jones, professor of hospitality and tourism at the University of New Haven’s Pompea College of Business, recently took a month-long trip with students to Italy. Even though everything has gone well for her band, “I really feel for the people working in the industry right now,” she says.
In this episode of Promo Insiders, Managing Editor Sara Lavenduski chats with Overcast and Jones about the state of the travel industry and opportunities to sell promotional products, like incentive gifts for hard-working employees, branded products for hotel guests and accessories for travel agents to promote their services, such as luggage tags and straps.